Once you’ve confirmed your order, this is not possible through our website. However, if you discover that your insurance doesn’t adequately cover breakage or theft of hired equipment, it is possible to take our “Breakage or theft guarantee” when you collect your equipment from the shop.
These details allow us to set the safety releases on your equipment, so they’re ready on arrival. The best thing to do is contact Customer Support at https://www.ski-republic.com/en/contact .
These details allow us to set the safety releases on your equipment, so they’re ready on arrival. The best thing to do is contact Customer Support.
There are three cases to consider, depending on your needs:
* If you wish to bring forward the first day of hire: you’ll need to contact Customer Support, so they can change the booking, send you a new confirmation email and our team in store can get your equipment ready for you to ski, no waiting!
* If you wish to shorten the hire period: contact Customer Support, so they can modify your booking and arrange a refund if one applies. (See paragraph “Cancellation, breakage or theft guarantee” for more details.)
* If you wish to prolong the period beyond the last booked day: this can be done in store. Just don’t forget to tell our team!
There are three cases to consider, depending on your needs:
* If you wish to bring forward the first day of hire: you’ll need to contact Customer Support, so they can change the booking, send you a new confirmation email and our team in store can get your equipment ready for you to ski, no waiting!
* If you wish to shorten the hire period: contact Customer Support, so they can modify your booking and arrange a refund if one applies. (See paragraph “Cancellation, breakage or theft guarantee” for more details.)
* If you wish to prolong the period beyond the last booked day: this can be done in store. Just don’t forget to tell our team!
Yes, of course! Our team will supply ski poles in your size with every pair of skis hired. In case of breakage, loss, theft, a compensation may be requested in a maximum of 20 € unless you have subscribed to our insurance Carré + or our warranty theft and breakage.
Our team in store will choose the correct size for you using the information you supply in your booking: your height, age, skill level, weight and the type of skis or snowboard you wish to hire. If you want a particular size, please let us know by replying to the e-mail confirming your order.
Yes, you can hire boots online. Click on the ‘Options’ tab in the first part of the reservation process and then add the boots to your basket.